Be the first call back when equipment goes down.
For equipment repair, rental, and field service companies: Evania AI answers breakdown calls around the clock, routes line-down emergencies to your service manager, and keeps quotes and service tickets moving.
Setup + monthly · Live in 7 days
A typical call, handled.
Play a simulated call and watch each detail land in the CRM. Then try a live call on the full experience page.
Evania CRMPreviewWaiting for a call- New lead
- Qualified
- Appt. requested
- Booked
Customer
- Name
- —
- Phone
- —
- Address
- —
Service request
- Service
- —
- Issue
- —
- Urgency
- —
Appointment
Activity
- No activity yet
Fills in only from structured data captured during the conversation.
Imagine This Working for Your Business.
Where equipment repair and rental companies lose work.
Downtime calls before you open
A customer with equipment down calls at 6 a.m. The company that answers first usually gets the job.
Requests scattered across inboxes
Service requests and RFQs arrive by phone, email, and web form, and some sit for days.
Service paperwork piles up
Work orders, equipment details, and invoices take hours of manual entry every week.
Built for how equipment repair and rental companies work.
- An AI receptionist that captures company, site, equipment, and urgency
- Line-down escalation to your service manager
- Service ticket and work order intake into your system
- Quote follow-up, preventive maintenance reminders, and rental requests
- A breakdown call comes inAnswered immediately, including before hours.
- The equipment is identifiedMake, model, capacity, and a photo of the data plate.
- Line-down is flaggedYour service manager is alerted with the details.
- A technician is scheduledThe visit is booked and the customer is updated.
- The ticket is createdWork order details are ready for your team and for billing.
Questions from equipment service companies.
Don't see your question? Ask it during your free consultation.
Can it handle technical equipment details?
It collects what you need, such as make, model, capacity, and symptoms, and routes it to your team. It doesn't diagnose equipment or promise repair times.
Can it take rental requests?
Yes. It gathers the equipment, dates, and delivery site and routes the request to your rental desk.
Can it create work orders in our system?
Often, yes. We confirm the connection with your specific software during discovery, and can build a custom system if yours can't support it.
Can it work with my existing phone number?
In most setups, yes. Your number stays the same, and calls are forwarded to the AI receptionist when you choose: every call, after hours only, or only when your team doesn't pick up. We confirm the details for your phone provider during discovery.
How much does a solution cost?
One setup fee + one monthly plan. Live in 7 days. The exact amounts depend on your call volume and what we connect, and you get them in a written quote after the free consultation.
Take the chaos out of your phones.
Book a free consultation, or start with a free phone audit and see exactly where calls and leads slip through today.
- Free 30-minute consultation
- Setup + monthly · Live in 7 days
- No obligation