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Industrial Services

Be the first call back when a customer needs you.

For fire protection, industrial cleaning, equipment repair, and marine service companies: Evania AI answers emergency calls around the clock, routes urgent jobs to the right person, and keeps quotes, inspections, and service tickets moving.

Setup + monthly · Live in 7 days

Watch a call handled ↓

Experience Evania AI

A typical call, handled.

Play a simulated call and watch each detail land in the CRM. Then try a live call on the full experience page.

Simulated workflow · fictional data
CallHarborline Fire & Safety

Ready when you are

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ConversationLive transcript
Your CRM, updating
Evania CRMPreviewWaiting for a call
  1. New lead
  2. Qualified
  3. Appt. requested
  4. Booked

Customer

Name
—
Phone
—
Address
—

Service request

Service
—
Issue
—
Urgency
—

Appointment

Not requested
No appointment yetAppears only if the caller asks for one

Activity

  • No activity yet

Fills in only from structured data captured during the conversation.

Simulations use fictional names and details. Live calls show only what you say, to you alone.Open the full experience →
The challenge

Where industrial service companies lose work.

Emergency calls before you open

A customer with a line down or a leaking sprinkler calls at 6 a.m. The company that answers first usually gets the job.

Requests scattered across inboxes

RFQs and service requests come in by phone, email, and web form, and some sit for days.

Recurring work that needs scheduling

Inspections, preventive maintenance, and service contracts all need reminders and booking, and it eats office time.

What we set up

Built for how industrial service companies work.

  • An AI receptionist that captures company, site, equipment, and urgency
  • Emergency routing to your on-call manager by call and text
  • Service tickets and quote requests in one system
  • Inspection, maintenance, and contract-renewal reminders
  1. A customer callsAnswered immediately, including after hours.
  2. The job is identifiedCompany, site, equipment or system, and what's wrong.
  3. Urgency is flaggedEmergencies go straight to your on-call manager.
  4. The work is scheduledA visit or quote is requested and the customer is updated.
  5. The ticket is createdDetails are ready for your team and for billing.
FAQ

Questions from industrial service companies.

Don't see your question? Ask it during your free consultation.

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Can it handle technical details?

It collects what you need, such as equipment, system type, site access, and symptoms, and routes it to your team. It doesn't diagnose problems or promise response times you haven't approved.

Can it take quote requests and RFQs?

Yes. It gathers scope, site, and timeline, and sends a complete request to your estimator.

Can it create work orders in our system?

Often, yes. We confirm the connection with your specific software during discovery, and can build a custom system if yours can't support it.

Can it work with my existing phone number?

In most setups, yes. Your number stays the same, and calls are forwarded to the AI receptionist when you choose: every call, after hours only, or only when your team doesn't pick up. We confirm the details for your phone provider during discovery.

How much does a solution cost?

One setup fee + one monthly plan. Live in 7 days. The exact amounts depend on your call volume and what we connect, and you get them in a written quote after the free consultation.

Get started

Take the chaos out of your phones.

Book a free consultation, or start with a free phone audit and see exactly where calls and leads slip through today.

  • Free 30-minute consultation
  • Setup + monthly · Live in 7 days
  • No obligation
Book a Free Consultation